SC.Multiplatform is a comprehensive solution that allows to consolidate products and services based on a single software package. The multiplatform includes two main cores:
Messaging — one that provides SMS and USSD exchange and contains more than 20 modules serving as the basis for various messaging services;
Voice — one that organizes the operation of voice services.
Depending on the services to be implemented, Multiplatform may be installed with a different set of modules. If necessary, the composition of the Messaging and Voice cores can be supplemented or changed without significant costs.
Advantages of the solution for operators:
1) No license restrictions;
2) A consolidated core based on a single platform;
3) «Seamless» migration of services, no impact on subscribers;
4) Single SLA and entry point for Support;
5) Reducing costs of server hardware;
6) Accelerated implementation period without modifications and additional equipment;
7) Reduction of technical support costs.
The problem the customer faced was a large number of separate systems serviced by different vendors and at different speeds. Under such conditions, the operation of systems becomes more complicated for the operator, and problems accumulate due to the lack of resources and time to solve them.
In addition, the functioning systems are outdated — they were installed a long time ago, now have a high and uncompetitive cost of maintenance and demonstrate a weak roadmap for development.
The list of products included in the multiplatform is formed individually for each customer. Integration into your network is done once, and the system itself is easily scaled. The technical deployment process becomes significantly shorter, which reduces the amount of work when launching new services, allowing them to be brought to market faster.
In this very case, the customer has chosen the following combination: SMSC + USSDC + CPA + MCA + VoiceMail +NotifyMe
It is curious how, despite all the well-known advantages of integrated solutions, companies continue to offer disparate systems that require a large amount of equipment and often do not have a common licensing and operational policy. Talking about Multiplatform, things are presented in a different way: the system has a single core, which allows you to deploy a lot of telecom services on the same equipment, at a single, high and well-controlled SLA level, without licensing restrictions.
This approach leads to significant reductions in time, money and human resources usually required by the customer for the daily operation of the Multiplatform.
Also, if necessary, the customer has the opportunity to complete their multiplatform with new services at a special price. In addition to the reduced cost, customers receive amazing Time To Market rates, since the deployment of new services on a Multiplatform is an internal system setup and does not require additional external integrations.
As for the experience of installing the solution, all operators who switched to SC.Multiplatform:
Saved resources;
Improved quality indicators in the level of services provided to subscribers;
Reduced staff workload;
Switched colleagues from operations to higher priority tasks;
Received unlimited licenses for services provided by the Multiplatform;
Received a roadmap for new services with which they can repeat this path.
Multiplatform from SC.Soft is a highly functional constructor that can be rebuilt to suit your individual needs & business goals. At the same time, your unique combination will be our motivation to build up something new and grow together.
In the catalog you will find all possible product options that will make a useful and high-quality tool for you and your clients.
