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  • How the new DMS helps operators accelerate processes and control devices in real time
24 November 2025

How the new DMS helps operators accelerate processes and control devices in real time

The updated DMS is already running in the network of one CIS operator and is demonstrating a steady increase in performance and analytics quality. We asked the customer to share what has changed after the upgrade. Below are the key insights that may be useful for operators considering modernizing their own system.

10x faster event processing

According to the customer, the new version of DMS became significantly faster: instead of 75 tps in the legacy system, the updated platform now reaches up to 800 tps at peak and consistently handles 400−500 tps. The operations team noted that DMS «responds in milliseconds.»

Real-time DWH integration: no more lost data

Event transmission now works in real time. Even in case of a connectivity issue, data is queued and automatically sent once the link is restored — a mechanism that helps prevent the loss of important information if a network outage occurs.

Enhanced capabilities with Kafka and SEP integration

The updated DMS includes full support for Apache Kafka, enabling flexible and scalable event delivery to other systems. The customer also highlighted integration with the SEP (Smart Event Processing) trigger platform: DMS can now deliver device-related events for further processing and business logic execution. This expands automation capabilities and turns DMS into a convenient event hub within the operator’s ecosystem.

EIR + check IMEI: accurate and up-to-date device base

Thanks to integration with the EIR, the operator now has a clear view of active and inactive devices. The database is automatically updated, significantly reducing noise in the data and simplifying analytics, as well as calculations related to real network load.

Modern architecture and licensing cost reduction

Switching from Oracle to PostgreSQL reduced licensing costs, while architecture improvements significantly increased infrastructure efficiency. Both server «legs» now operate in parallel, without idle time as before. This boosts overall performance and allows the use of smaller, more cost-efficient hardware — lowering total cost of ownership while increasing resilience under load.

Advanced analytics and monitoring

The customer noted the addition of new device attributes (including wireless charging support) and improved monitoring through Grafana — now the team sees detailed metrics rather than simple «on/off» indicators.

Customer’s final assessment

«The result is excellent, we are very satisfied,» the customer said about the upgraded DMS. The system has become faster, more resilient, and easier to operate — while giving the operator’s teams real-time tools for internal processes.

SC.Soft solutions help operators increase operational efficiency, improve device control, and deliver higher-quality service to subscribers.

# products # DMS
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